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Welcome to Computer Troubleshooters of Brookfield! All new business
clients are offered a complimentary Problem Prevention Report
during their first on-site visit. This allows the client to learn about the
present status of their systems and security levels and to receive
recommendations for the proper use and maintenance of their hardware (as well as
providing an introduction to our technician and services). After the initial
visit, business clients can choose to either call for support on an
as-needed basis or ask our technician to design a maintenance contract to fit
their unique needs. No request too big or too little.
Click here or call
262.432.2345 to schedule a Computer Troubleshooter to
visit your home or business. |
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MISSION STATEMENT |
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CTS-Brookfield desires to foster community goodwill
while extending to our customers the knowledge, training, service and attention
to detail that are vital to the satisfactory at-work or at-home computing
experience. |
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SERVICES |
- Troubleshooting and Repair
- Networking for the Home or Office
- Wireless Solutions
- Upgrades
- Preventative Maintenance
- Data Backup Solutions
- Sales of New Computer Systems
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- Data Storage and Security
- Internet and Email Setup and Security
- Training
- Consulting
- Cabling
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VISION STATEMENT |
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Our desire is to provide the highest level of
professional service to the residential and small business customer so as to
assist clients in affordably utilizing their technological resources
synergistically. As active members of the community, we are dedicated to
treating our neighbors and clients with respect and integrity while offering
timely service that builds long-term relationships. |
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MEET THE TEAM |
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Scott DeCleene, our Senior Field Engineer,
has a college background in Computer Science and a lifelong fascination with
technology. His work experience included running OS 7.5 through 10.4 and
virtually every computer system Apple has marketed in the past nine years;
successfully introducing PCs to a Mac-only business environment and ensuring the
systems worked together effectively, and building a network back from scratch
after a business experienced a flood.
Scott’s hobbies include hosting LAN parties for as many as 45 individuals which
entails setting up a network for a day and then tearing it down, all the while
making sure everyone can connect while it is in operation. He also has a 13-year
rivalry with a friend involving which one can upgrade and outdo the other in
designing improved computer systems with all the attendant bells and whistles.
Scott is CompTIA A+ certified. |
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Jacqueline DeCleene, our Manager of
Operations, has an Associates degree in Human Services from MATC and has taken
business management classes at Concordia University. Jackie’s work ethic has
consistently demonstrated her desire to provide superior customer service while
fostering cooperative relationships with co-workers and all levels of
management, whether it’s been as a cashier supervisor, assistant manager or sole
financial services assistant. She also established and ran her own successful
daycare and cleaning businesses. Jackie has the drive and the retail and
corporate experience necessary to effectively and responsibly perform all the
requisite office, customer service and marketing duties in a pleasant, outgoing
and professional manner. |
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COMMUNITY LINKS |
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In A Hurry? |
| Drop your computer
off and we will diagnose it and call you back with our recommendations. |
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EmbroidMe of Brookfield offers many types of embroidery and promotional
items and is conveniently located in the Elmbrook Plaza Shopping Center. |
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